Terms & Conditions
TERMS OF USE
This website is operated by Atlantic Renewables Limited, 51 Hillcroft Road, Altrincham, Cheshire WA14 4JE.Telephone: 0161 207 4044 Company Registration number 07893545.
The terms “you”, “your” and “yours” means any user of this website.
Agreement
Access to and use of this Website and the information, materials, and services available through this Website are subject to all applicable laws and regulations and to these Terms of Use.
By accessing this Website, you agree to these Terms of Use which form a legally binding agreement. If you do not agree, please exit this Website.
These Terms of Use may be changed by us from time to time without specific notice to you. The latest Terms of Use will be posted on the Website, and you should always review these Terms of Use prior to using the Website to ensure that you have a current understanding of the Terms of Use under which you are permitted to access this Website. If you cannot access the Terms of Use via the Internet, we can provide a copy of the most recent Terms of Use by e-mail upon request.
By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy
Complaints Policy
The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.
Business Complaint Procedure
On receipt of your complaint the business aims to respond within 5 days.
The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.
In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to, you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.
Services and information
All references on this Website to information, materials and services apply to information, materials and services available in the UK only, unless otherwise stated. Unless otherwise indicated, this Website is for information purposes only and does not constitute legal advice. Any reliance on material found on this Website is entirely at your own risk.
Ownership
Unless otherwise indicated, this Website and its design, text, content, selection and arrangement of elements, organisation, graphics, design, compilation, magnetic translation, digital conversion and other matters (“proprietary rights”) related to this Website are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights and are the property of Atlantic Renewables Limited or the material is included with the permission of the rights owner and is protected pursuant to copyright and trademark laws. ALL RIGHTS RESERVED.
You do not acquire ownership rights to any such proprietary rights viewed through this Website. Except as otherwise provided, none of these proprietary rights may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.
Permission is granted to the extent necessary to lawfully access and use this Website and/or information, materials and/or services available on it to display, download, archive and print in hard copy, portions of this Website for personal use only, provided you do not modify the materials and that you retain any and all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these Terms of Use. Upon termination, you must immediately destroy any downloaded, archived or printed materials.
Disclaimers
Any link to another website does not mean that Atlantic Renewables Limited is associated with, approves, endorses or accepts any responsibility for that website, its content or use, or the use of products and services made available through such website.
We are not responsible or liable for the content of such websites, nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on such websites and Atlantic Renewables Limited excludes any liability for any loss or damage arising as a result.
Any link to this Website without our prior written permission is prohibited. Notwithstanding authorisation to link to this Website, linking to any page other than the initial start page of Atlantic Renewables Limited is prohibited.
Atlantic Renewables Limited MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE ACCURACY, COMPLETENESS OR ADEQUACY OF THE CONTENT OF THIS WEBSITE OR THAT IT WILL BE FREE OF VIRUSES OR DEFECTS AND WE EXPRESSLY DISCLAIM ALL LIABILITY WHATSOEVER AND HOWSOEVER ARISING THEREFROM AND WHETHER ON THE PART OF Atlantic Renewables Limited OR ITS SERVANTS, AGENTS OR ANY OTHER PERSON.
You agree to indemnify and hold us harmless as well as our officers, agents, representatives and employees from and against all and any claim, liability, loss, demands, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened in each case arising from your misuse of or conduct on this Website and/or breach of these Terms of Use.
We make no guarantee that this Website will be uninterrupted or free from error.
We reserve the right at any time to modify, suspend or discontinue this Website (or any part of it) without notice. You agree that we shall not be liable to you or to any third party for any such modification, suspension or discontinuance of this Website.
Law and jurisdiction
If you access or use this Website outside England and Wales you do so at your own risk and are responsible for complying with the laws of your jurisdiction.
These Terms of Use contain the entire understanding between you and us with respect to this Website. If any provision shall become or be declared illegal, invalid or unenforceable for any reasons whatsoever, such provision shall be divisible and be deemed deleted and shall not affect the validity and enforceability of the remaining provisions. These Terms of Use are subject to English law and subject to the non exclusive jurisdiction of the English Courts.
If you have any questions regarding these Terms of Use or any other matter, you may contact us by writing to us at Atlantic Renewables Limited, {snippet CoAd} e-mailing us at
© Copyright Atlantic Renewables Limited – all rights reserved. Reproduction of this Website, in whole or in part, in any form or medium without express written permission from Atlantic Renewables Limited is prohibited.
